Contact Us

Our Relationship Bankers are always happy to assist you.

Let’s connect.

Our teams are ready to answer your questions! Contact us however you choose — email, chat or phone — and you’ll be connected with a highly trained U.S.-based representative. We’ll give you all the time you need, and then follow up to make sure all of your questions were answered, and you received the support you deserve.

Phone

Toll-free: 1-888-873-3424

Local phone: 317-532-7900

Fax

Fax: 1-888-644-8678

Email

bank@firstib.com

Hours

Monday-Friday
7:00 AM – 9:00 PM EST

Saturday
9:00 AM – 3:00 PM EST

Lobby Hours

Monday – Friday
8:00 AM-5:00 PM EST

Address

8701 E. 116th St.,
Fishers, IN 46038

Deposits, loan payments and other correspondence

PO Box 6080

Fishers, IN 46038

SBA loan servicing

Phone

1-855-271-6384

Email

sbaloanservicing@firstib.com

Hours

Monday-Friday
8:00 AM – 5:00 PM EST

Tags: contact-general

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Frequently asked questions

You have questions, we have answers.

We make banking easy for our customers but here are some commonly asked questions we receive.